Nationwide Delivery

We proudly deliver to customers across Nepal. Whether you're in a major city or a remote location, Lyra Label is committed to delivering your order as quickly and safely as possible.

✔ Orders placed before 5:00 PM are usually dispatched the same day.
✔ Most orders are delivered within 48 hours of dispatch.

Delivery Coverage

We deliver to all locations across Nepal through our trusted courier partners.

Our primary delivery partners are:

  • Nepal Can Move

  • Upaya (selected locations)

Delivery Time

Most orders are delivered within 24 hours of dispatch.

Estimated delivery times:

  • Major cities: Usually within 24 hours

  • Remote areas: Delivery may take longer depending on courier service availability.

Please note that delivery times are estimates and may occasionally be affected by weather, festivals, public holidays, or courier operational delays.

Order Processing

  • Orders placed before 5:00 PM are usually dispatched on the same day.

  • Orders placed after 5:00 PM will be dispatched on the next day.

  • We dispatch orders every day.

  • During certain public holidays, dispatch may be delayed. If this happens, we will notify customers in advance.

Shipping Charges

Shipping charges vary depending on your delivery location.

The exact shipping cost will be automatically calculated and displayed during checkout before you complete your order.

Order Tracking

Once your order has been dispatched, we will send your tracking number via email or message, allowing you to track your shipment until it reaches you.

Open Box Delivery

For your peace of mind, we offer Open Box Delivery.

Before making payment, you may open the parcel in the presence of the delivery representative to verify:

  • You received the correct product.

  • The product is in good condition.

Please note that Open Box Delivery is only for verifying the product. Items should not be worn or used before accepting the delivery.

If Delivery Cannot Be Completed

Our courier partner will attempt delivery up to three times.

If the parcel cannot be delivered after multiple attempts, it will be returned to Lyra Label.

Please note:

  • Shipping charges are non-refundable for returned orders.

  • If you wish to have the order shipped again, a new shipping charge will apply.

Incorrect Delivery Information

Please ensure your phone number and delivery address are correct when placing your order.

If incorrect information is provided:

  • Your order may be delayed or cancelled.

  • If you contact us before delivery, we will work with the courier to update the details whenever possible.

  • Any courier redirection or address correction charges will be the customer's responsibility.

Delivery Delays

Although we work hard to deliver every order on time, delays may occasionally occur due to:

  • Weather conditions

  • Public holidays or festivals

  • Remote delivery locations

  • Courier operational issues

We appreciate your patience and understanding in such situations.

Need Assistance?

If you have any questions regarding your delivery or require assistance with your order, our customer support team is always happy to help.

Thank you for choosing Lyra Label. We appreciate your trust and look forward to delivering your order safely and promptly.